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COVID-19: PROCEDURES IMPLEMENTED against the risk of COVID - 19 infection

We are starting to reopen Iaki Hotel with a view to the safety of guests and employees. In order to guarantee the continuity of accommodation activities in strict safety conditions, the recommendations of the Ministry of Health for the management of hygienic-sanitary risk were implemented, as well as a set of additional measures for the prevention and management of epidemiological emergencies with COVID-19:

  • The hotel staff is monitored daily and periodic tests are performed on all employees.
  • Disinfectant stations are installed at the entrances to the hotel, on each floor and at the entrances to the restaurant and SPA, conference rooms.
  • There are specific signs for guests regarding the social distance and a circuit of ascent - descent on stairs (stickers), posters with the correct hygiene of the hands and its frequency arranged in the common spaces.
  • The use of elevators will be done only if it is strictly necessary, by at most 2 people at a time (recommended from the same family), who will wear protective masks.
  • All hotel rooms (room, halls, reception, etc.) were disinfected by nebulization.
  • The personnel performing the cleaning and disinfection operations are properly trained by specialized companies.
  • The reception Iaki Hotel has at its immediate disposal the telephone numbers of the health authorities, medical centers, public or private hospitals and assistance centers for use whenever needed.
  • The reception has a medical kit that includes the following elements: Disinfectant / antibacterial wipes for cleaning surfaces, face / eye masks (separate or combined, goggles), gloves (disposable), long-sleeved clothing, unique apron disposable, disposable waste bags.
  • Arranging the protection panel (plexiglass) at the reception so as to promote social distancing.
  • IAKI BEACH: Measures are provided to respect a distance of 2 m (left / right, front / back) between the sunbeds that are used by members from different families.
  • IAKI TERRACE: It establishes a maximum number of 4 people who can occupy a table, provided that a distance of 1.5 m between people is established, except for members of the same family, who have the same address. A minimum distance of 2 m between adjacent table seat occupants shall be ensured.
  • Guests will receive at check-in a statement for completion to reduce the risk of illness and a digital thermometer (hotel entrance) will be used to monitor the temperature of the people to be accommodated. If it exceeds 37.3 degrees they will not be allowed access in the unit.
  • To avoid the risks generated by money manipulation, we encourage payments by electronic means (card, online).
  • The guests' cars will not be handled by couriers, they will give directions to the parking places and will accompany the guests only when picking up the luggage.
  • The doors of the hotel entrance and exit on the terrace will be permanently open so that guests and staff do not have to touch the door handles.
  • The tables on the terrace will be arranged at the recommended distance of 2 meters and will not be able to be moved; meals included or a la carte will be served for the first time in the roomservice system or on the hotel terrace.
  • All common areas and rooms will be ventilated daily.
  • The products used for disinfection / cleaning are approved by the Ministry of Health, accompanied by certifications against coronavirus.
  • Employees will wear masks and gloves and will be constantly informed about the safety measures to be observed.
  • Although COVID-19 is not transmitted through the air, but from one person to another through small drops in the nose or mouth when an infected person coughs or exhales, care should be taken, as in normal circumstances, to monitor the condition of the filters and to maintain proper replacement air intake dose. The proper operation of the ventilation and air exchange equipment will be checked.

Everyone's safety comes first! We look forward to your next stay at IAKI!